Sunset Sail
via Balearic Charters
€3,20015% commission
Book it →Booked ✓
Live in Ibiza. Available worldwide.
Meet Marco.Your operations manager.
Every property, booking, guest and cleaner.He runs the day. You build the business.
Work with him on WhatsApp.
Live in Ibiza. Available worldwide.
More capacity. Same team.
Marco takes the operational load off your plate.
From bookings and availability to cleaner coordination and owner reports, Marco knows your business and keeps it moving.
- Always up to speed.
- Not just answers, real work.
- You focus on growing the business.
More revenue. Nothing missed.
Every service you sell, and every dollar it earns.
No more missed bookings. No more forgotten commissions. Marco keeps the catalogue, captures the booking, and chases what you’re owed until it’s paid.
Your whole catalogue in one place
Every booking on the schedule
No commission left behind
Catalogue32 services
Private Chef
via Chef Mateu
€95–€12512%
Airport Transfer
via Ibiza Prestige Cars
€9010%
In-Villa Massage
via Serenity Spa Ibiza
€110–€14015%
Beach Club
via Nikki Beach
€40010%
Commission logged
€480 · Sunset Sail
Marco gets to work
A day with Marco.
He works alongside your team, does real work on his own, and brings you the decisions that need your approval.
One ordinary Tuesday across a boutique villa portfolio.
07:00
Morning Brief
Delivered before your morning coffee
Two departures, three arrivals, cleaners confirmed, no open escalations.
09:40
Availability
Three villas that fit a family of eight.
August 21 to 28, under €25k. He shortlisted the options and drafted the proposal; you sent your pick.
Casa Lumina proposed at €18k. Photos and prices included.
11:20
Changeovers
Villa Alma changeover, handled.
Guest asked for an early check-in. Rosa notified, clean finished by 14:00.
14:05
Concierge
A charter for the Bennetts.
He confirmed five options available and within budget for Saturday; you picked Sea Breeze.
Sea Breeze booked. €360 commission recorded.
16:40
Finance
The one number still open.
He flagged Villa Palm’s €54,000 balance before it slipped and lined up the nudge.
Reminder sent on your ok. Back on your list Friday if it stays open.
17:30
Owner Reporting
The month, ready to close.
He drew up the Moreaus’ statement, €14,200 net after fees, for your sign-off before sending.
18:20
Day complete
The routine, handled.Your team, freed up for the guests.One balance still yours to approve.
Bookings. Guests. Vendors. Cleaners.The busywork handled. The decisions still yours.
How it works
You hire Marco.
The system comes with him.
An operating system built for villa rental and concierge agencies.
isla
Ibiza Rentals & Concierge
Operations
Properties
Operations
Catalogue
Communications
Guests
Marketing
Manage
Vendors
Cleaners
Marco
Operations
Operations
Everything running today
New booking
Villa Vela · The Carters, 6 nights
Turnaround clean
Nadia · Villa Sunset
Private chef
Casa Lumina · Sat 8pm
Cleaner schedules sent
Week of 28 Jul · 6 cleaners
Sunset sail
The Bennetts · Fri 6pm
Commission logged
Private chef · €140
Airport transfer
Moreau party · 14:00
Every booking, every message, every aspect of your business. It all lives here.
Your whole operation
Everywhere at once.
You and your team stay in sync, no matter where or how you work.
Marco
Operations · online
Book a chef at Alma for the Khans' first night.
Done. Chef Elena's confirmed for 20:00, dinner for 8, and I've sent her the brief. Alma's calendar is updated.
Alma · Private chef · dinner for 8
20:00 · Elena ✓ brief sent
Commission logged ✓
WhatsAppWhere you talk to Marco.
isla
Ibiza Rentals
Operations
Properties
Operations
Catalogue
Guests
Marco
Operations
Operations Timeline
Stay across arrivals, departures and changeovers.
Jul 24 – Aug 6
Property
FRI24
SAT25
SUN26
MON27
TUE28
WED29
THU30
FRI31
SAT1
Dalt Vila6 guests
Alma8 guests
Elena · 20:00 ✓
Jondal8 guests
Es Cubells10 guests
In houseUpcoming
The workspaceWhere you dive deep.
isla
Today · Fri 24 Jul
Your day
15:00Dalt Vila
Mid-stay clean · Rosa · confirmed
16:00Alma
Khan Family check in · 8 guests
20:00Alma
Private chef · Elena ✓ brief sent
MobileWhen you’re on the move.
One update. Every surface already knows.
Your next employee
Meet Lucia.
Marco’s guest concierge colleague. She starts with your team, then meets your guests when you’re ready.
With your team
She learns. She prepares. You approve.
- Learns how you host
- Builds plans from your catalogue
- Prepares guest replies
The Khans·A day on the water·DRAFT
11:00Sunset sail, private charter
14:30Ca n’Estel picnic
Ready for your approval
With your guests
She answers. She helps. You stay informed.
- Answers property questions
- Recommends and arranges
- Brings your team anything human
Anywhere relaxed nearby tonight?
18:42Ses Boques, then dinner at Es Boldadó, both ten minutes away.
18:43 ✓✓Live in Ibiza
From overwhelmed to ahead of schedule.
BEFORE
The business lived in spreadsheets, scattered docs, and everyone’s heads. Balances and commissions chased from memory, bookings slipping through.
NOW
We’re organized and on top of things. Every balance, follow-up and commission tracked and chased, and we can finally take on more work.
“
We were barely into high season and already behind. Admin was eating the team, and we were missing out on expensive bookings. Marco changed that. Now we keep growing instead of hitting a ceiling.
Operations Director
Boutique villa agency, Ibiza
The deal
A hire.
Not a subscription.
Priced per hire. We learn how your business runs, then shape Marco’s role around it.
We learn your business.
Your properties, bookings, standards and how you operate day-to-day.
We build your Isla plan.
We define what Marco takes on first, what we connect and where Lucia fits.
Isla grows with you.
As your operation expands, Marco & Lucia take on more and scale with you.
Let’s build your Isla plan.
Tell us how your operation works. We’ll show you where Marco fits.
Software waits for instructions.
Marco gets things done.
Your data stays yours.
Good to know
How long until we’re up and running?
Quickly, and the heavy lifting is ours. A dedicated Isla Host sets up your team, loads your villas and knowledge, and gets Marco working. You’re hiring a team, not starting a software project.
Do I have to switch systems?
No. Isla works alongside the tools and channels you already use, your inbox, calendar, WhatsApp and Drive. Nothing to rip out, no migration project.
Do my guests need to download an app?
No. Lucia meets your guests on WhatsApp, where they already are. Nothing to install, nothing to explain.
What if we need something custom?
Tell us how you run. Marco and Lucia adapt to your operation, learning the parts of the job your business actually has and skipping the ones it doesn’t. That hands-on service is the point, not the exception.
What if Marco gets something wrong?
He proposes, you approve. Anything that sends money, reaches a guest, or leaves your team is prepared and held for your yes. That line is fixed, not a setting.
What languages do Marco and Lucia work in?
Any language you or your guests speak. They reply in whoever’s language they’re talking to and switch automatically, mid-conversation if they need to.
Is my data safe?
Yes. You’re the data controller, Isla is the processor, with a Data Processing Agreement on every account. Data is encrypted, isolated to your account, and never used for model training.
Your first hire is waiting.
Start with Marco.
Lucia works alongside him.
You’ll leave with his WhatsApp number.